VoIP Services May Fall Beyond TCPA's Scope

By Louis DePaul and Alison Viola ( March 2, 2018, 3:13 PM EST) -- Voice over internet protocol or "VoIP" is "an alternative to traditional landline-based telephone service that allows people to make telephone calls over computer networks such as the Internet."[1] Some familiar examples of VoIP applications are Skype, FaceTime, Google Voice and Hangouts.[2] Given that VoIP services are readily accessible and simple to use, they are now more likely to be used in lieu of traditional telecommunication services. As such, the potential for VoIP technology to be implicated in litigation involving the Telephone Consumer Protection Act is increasing....

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