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FCC Says Assurance Failed Blind Customer On Accessibility

By Nadia Dreid ( July 3, 2024, 6:17 PM EDT) -- T-Mobile unit Assurance made one of its blind customers spend the better part of three years going back and forth with it about getting an accessible device, which it was required to provide under the Federal Communications Commission's rules for the Lifeline subsidy program, the FCC said....

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