The California Civil Rights Department announced it has reached settlements with a Nevada-based appraisal management company and an individual appraiser that allegedly lowballed a Black and Latino family in the Bay Area because of their race.

The settlements with Clear Capital and the individual appraiser were announced Monday and includes a $90,000 payment overall owed by the appraiser, with $75,000 going to the family, as well as other "corrective actions" such as the company providing racial bias training for its employees.

"Whether it's lowball appraisals or a history of redlining, communities of color across the country continue to confront the multigenerational harms of housing discrimination," California Civil Rights Department Director Kevin Kish said in a statement.

"Appraisers, lenders, and brokers all have a responsibility to prevent discrimination in real estate transactions," he continued. "I applaud the family for speaking out and the Fair Housing Advocates of Northern California for helping them make their case. Every effort to correct injustice makes a difference for those who come after. These settlements are an important step forward for protecting the fair housing rights of all Californians."

The family has not been named publicly, and their names were redacted from the settlement document that was released.

According to a news release from the department, the family submitted a complaint along with the nonprofit Fair Housing Advocates of Northern California alleging the appraiser undervalued their home in Oakland by $254,000 compared to an appraisal that had occurred eight months prior, and $300,000 less than what the home sold for nine months later.

"Despite a request for reconsideration based on alleged irregularities in the appraisal, the appraiser declined to change the valuation," the release stated. "According to the complaint, the lender also initially denied the couple's request for a new appraisal and allegedly only followed up after it was too late and their complaint had made the news. The low appraisal resulted in the lender denying the family a loan to refinance their home loan at the then-lower interest rate, which, according to their complaint, made them feel like they had to sell their home and move out."

The department investigated the matter and concluded that it believed discrimination had occurred, according to the release. The settlement document states that Clear Capital and no other party "admits wrongdoing, or the truth of any facts alleged in connection with the CRD Matters."

The settlements also includes that Clear Capital or the appraiser take different corrective actions, including to provide training "to all employees who review complaints regarding racial bias and discrimination in the appraisal process," that the company continue "to maintain a process for tracking and investigating consumer complaints related to racial bias and continuing to notify lenders of discriminatory appraisals," and that the appraiser watch the "Our America: Lowballed" documentary, which is about "on the impact of appraisal discrimination on communities of color."

Clear Capital did not immediately respond to a request for comment.

--Editing by Vaqas Asghar.

Correction: A previous version of this story mischaracterized how the settlements apply to Clear Capital and the individual appraiser. The error has been corrected. It has also been clarified to state Clear Capital is an appraisal management company.