July 15, 2024
A customer support services company agreed to pay out $3 million to end a U.S. Department of Labor suit in Florida federal court claiming it misclassified thousands of workers as independent contractors.
May 31, 2024
Employees for a customer support services company have control over their work and manage their own business, the company told a Florida federal court in its request to stop the U.S. Department of Labor from securing an early win in an independent contractor classification case.
May 17, 2024
The U.S. Department of Labor urged a Florida federal judge to grant it a pretrial win in its suit accusing a customer support services provider of misclassifying 22,000 workers as independent contractors, saying it's clear the company has near-total control over their work.
June 30, 2023
A Florida-based provider of customer support services for major brands misclassified 22,000 employees as independent contractors, denying them minimum wages and overtime pay, the U.S. Department of Labor told a Florida federal court.