September 06, 2024
A legal insurance provider reached a deal with a former customer service representative to resolve her proposed class action accusing the company of failing to compensate her for the time it took to boot up her computer before the workday began, a filing in Ohio federal court said.
January 05, 2024
A legal insurance provider has not been paying its customer service workers for the time they spend booting up computers and software programs before their workday begins, a former customer service representative claimed in a proposed collective action in Ohio federal court.