April 17, 2025
A call center operator will pay $250,000 to resolve a U.S. Equal Employment Opportunity Commission suit alleging the company fired a blind employee because she needed a screen reader, according to a Texas federal court filing.
September 24, 2024
A call center operator unlawfully fired a blind employee who needed a screen reader after putting minimal effort into determining whether the software was compatible with the company's systems, the U.S. Equal Employment Opportunity Commission told a Texas federal court Tuesday.